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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omnibees offers a comprehensive platform equipped with technological innovations that streamline the hotel room booking experience, making it more efficient, productive, secure, and user-friendly. This platform aids in simplifying hotel distribution, boosting sales, and enhancing guest retention through a suite of solutions that are centered on conversion and tangible results. The Central de Reservas can enhance direct booking conversion rates by as much as 24%, providing greater efficiency and tools for your reservations department to increase sales. It includes modules specifically designed for securing individual reservations, managing group bookings, organizing events, and facilitating safe payment links. By leveraging personalization and marketing automation, you can significantly increase your profitability and improve guest retention. Tailor communications based on guest demographics, establish relationship protocols, maintain ongoing engagement, recover lost sales opportunities, and take ownership of your direct sales strategy to drive even greater success.

Description

TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArpónWin Surfing Yes 

Integrations

ArpónWin Surfing No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Omnibees

Founded

1996

Country

Portugal

Website

www.omnibees.com

Vendor Details

Company Name

TRACK Hospitality Software

Founded

2009

Country

United States

Website

www.trackhs.com

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management Yes 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management No 
Partner Management No 
Product Management Yes 
Reseller Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management No 

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