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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Description

Oracle Communications Billing and Revenue Management (BRM) is an all-encompassing, cloud-based solution tailored to meet the monetization demands of communications service providers (CSPs) in the age of 5G. It presents a variety of adaptable billing frameworks, such as subscription-based billing, white-label options, and billing-on-behalf-of services, allowing CSPs to respond effectively to a wide range of business situations. By facilitating meticulous management of payments, collections, invoicing, accounts receivable, taxation, general ledger integration, and reporting, it guarantees precise billing experiences. BRM accommodates intricate hierarchical structures, streamlining the introduction of offers for B2C, B2B, and B2B2X models, which includes options for group account plans, billing-time discounts, and multiple types of charges. Additionally, it provides mechanisms for partner revenue settlement, ensuring reliable accountability throughout the entire revenue cycle. This comprehensive approach allows CSPs to enhance their operational efficiency and respond swiftly to market changes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CHR Solutions

Founded

1937

Country

United States

Website

www.chrsolutions.com/customer-care-and-billing/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/communications/5g-monetization/billing-revenue-management/

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal Yes 
Service Order System Yes 
VoIP No 

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