Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.
Description
TernoVelocity serves as an all-in-one solution for catalog management. This comprehensive system enables businesses to oversee orders from initiation through to delivery and beyond. Additionally, it provides optional modules that can seamlessly connect with your website, call center, retail locations, external shipping services, and financial software. Despite being a robust, unified package, our solution is also highly adaptable to cater to your specific requirements!
API Access
Has API
No
API Access
Has API
No
Integrations
Optimum
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sigma Software Solutions
Founded
2002
Country
Canada
Website
www.sigma-software.ca
Vendor Details
Company Name
Terno & Associates
Founded
1992
Country
United States
Website
www.terno.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Catalog Management
Catalog Creation
Yes
Content Library
Yes
Content Management
Yes
Cross Selling Functionality
Yes
Custom Product Attributes
Yes
Customizable Catalogs
Yes
Desktop Publishing
Yes
Pricing Management
Yes
Product Comparison
Yes
Search
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Catalog Management
Catalog Creation
No
Content Library
No
Content Management
No
Cross Selling Functionality
No
Custom Product Attributes
No
Customizable Catalogs
No
Desktop Publishing
No
Pricing Management
No
Product Comparison
No
Search
No
Order Entry
Back Order Management
Yes
Customer Database
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
Yes
Warehouse Management
Yes