Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.
Description
Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Optimum
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sigma Software Solutions
Founded
2002
Country
Canada
Website
www.sigma-software.ca
Vendor Details
Company Name
RiverRock Systems
Founded
1999
Country
United States
Website
www.riverrocksystems.com/products/accountsreceivable/
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
No
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
Yes
Pre-Paid Systems
Yes
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Catalog Management
Catalog Creation
Yes
Content Library
Yes
Content Management
Yes
Cross Selling Functionality
Yes
Custom Product Attributes
Yes
Customizable Catalogs
Yes
Desktop Publishing
Yes
Pricing Management
Yes
Product Comparison
Yes
Search
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
Yes
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No