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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

Description

Enhance customer retention, elevate client loyalty, and observe an increase in return on investment with Starred, an innovative feedback software solution. By focusing on the respondent's perspective, Starred significantly improves response rates. Users can leverage real-time actionable insights that are prioritized according to client segments, allowing for more effective decision-making and strategy implementation. This approach not only fosters stronger relationships with clients but also drives overall business growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics Yes 
Axis LMS No 
BigCommerce Yes 
Bullhorn No 
Bullhorn Connexys No 
Carerix No 
Greenhouse No 
NetSuite Yes 
Recruitee No 
Retail Express Yes 
Salesforce Yes 
Shopify Yes 
Stackreaction No 
Wufoo No 
Zendesk Yes 

Integrations

Adobe Analytics No 
Axis LMS Yes 
BigCommerce No 
Bullhorn Yes 
Bullhorn Connexys Yes 
Carerix Yes 
Greenhouse Yes 
NetSuite No 
Recruitee Yes 
Retail Express No 
Salesforce No 
Shopify No 
Stackreaction Yes 
Wufoo Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$329.00/month
Starting Price $329-$879
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Omneo

Founded

2010

Country

Australia

Website

omneo.io

Vendor Details

Company Name

Starred

Founded

2012

Country

Netherlands

Website

www.starred.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management No 

Alternatives

Alternatives

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