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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

Description

Merge the boundaries of physical and virtual retail by equipping your customer-facing teams with enhanced digital capabilities, allowing them to engage with customers no matter their location. Our integrated retail solutions are designed to connect, motivate, and cultivate lasting relationships with your customers. Deployed across various sectors including pureplay brands, boutiques, and department stores, our offerings create unforgettable shopping experiences for retailers in fashion, beauty, jewelry, home goods, and electronics. Not only is our solution user-friendly and quick to implement, but it also eliminates the need for costly and complicated infrastructure. With the dedicated support of our customer success team, you'll be guided throughout the process to ensure a return on investment in just 3-6 months, making this a smart choice for your retail strategy. Ultimately, this approach not only enhances customer satisfaction but also drives business growth in an increasingly digital marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk
iSecurity AP-Journal
iSecurity Audit

Integrations

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk
iSecurity AP-Journal
iSecurity Audit

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omneo

Founded

2010

Country

Australia

Website

omneo.io

Vendor Details

Company Name

Proximity Insight

Founded

2014

Country

United Kingdom

Website

www.proximityinsight.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Alternatives