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Description

Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships. Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021

Description

Tock is designed to adapt to the evolving demands of the hospitality industry, allowing businesses to be efficient, save on costs, and ensure safety. Whether you run a charming local pizzeria or a high-end restaurant, Tock empowers you with complete control over your operations. You can oversee reservations, special events, as well as pickup and delivery services all from a single platform. Tock enhances revenue across all service areas and its flat-rate pricing structure ensures that you won't face additional charges for your achievements. Gain exposure to millions of potential customers through Tock's rapidly expanding network, which operates in 26 countries and over 200 cities. With strategic partnerships with platforms like Google, Facebook, Instagram, Chase, and WineDirect, you have the resources to market directly to your clientele and monitor your conversion rates effectively. The latest enhancements from Tock equip you with essential features for success, such as contactless ordering and payment options, an upgraded waitlist system, two-way text messaging capabilities, pre-dining questionnaires, as well as options for pickup and delivery. Additionally, real-time adjustments to your floor plan and patio setup ensure you can respond dynamically to your guests' needs. With Tock, every aspect of your service is streamlined for maximum efficiency and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hostie Yes 
Toast POS Yes 
Allset Yes 
Bluedot Yes 
Cartwheel Yes 
Corksy No 
Elavon Yes 
Facebook No 
Fiserv Yes 
Marqii Yes 
Mobivity Yes 
Onfleet Yes 
Ovation Yes 
Painapo No 
Revel Systems Yes 
SOCi Yes 
TRAY Yes 
TipHaus Yes 
Toast Kitchen Display System Yes 
Yelp Guest Manager Yes 

Integrations

Hostie Yes 
Toast POS Yes 
Allset No 
Bluedot No 
Cartwheel No 
Corksy Yes 
Elavon No 
Facebook Yes 
Fiserv No 
Marqii No 
Mobivity No 
Onfleet No 
Ovation No 
Painapo Yes 
Revel Systems No 
SOCi No 
TRAY No 
TipHaus No 
Toast Kitchen Display System No 
Yelp Guest Manager No 

Pricing Details

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Olo

Founded

2005

Country

United States

Website

www.olo.com

Vendor Details

Company Name

Tock

Founded

2014

Country

United States

Website

www.exploretock.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator No 
White-Label Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM Yes 
Customer Data Platform Yes 
Email Marketing Yes 
Feedback Management Yes 
Loyalty Management No 
Marketing Automation Yes 
Menu Management Yes 
Online Ordering Yes 
Personalization Yes 
Promotion Management Yes 
SMS Marketing Yes 
Social Media Management No 
Website Builder Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications Yes 
Waitlist Management Yes 

Product Features

Brewery

Billing & Invoicing No 
Cask Management No 
Demand Planning No 
Distribution Management No 
Inventory Management No 
Order Management No 
Production Tracking No 
Quality Control No 
Recipe Management No 

Event Booking

Attendee Management No 
Confirmation/Reminders No 
Discount/Coupon Management No 
Event Calendar No 
Marketing Management No 
Online Payments No 
Online Registration No 
Social Media Promotion No 
Wait List Management No 
Website Management No 

Event Check In

Attendee Segmentation No 
Badge Printing No 
Data Import / Export No 
Data Synchronization No 
Guest List Management No 
Guest List Search No 
Lead Capture No 
Multi-Event No 
QR Codes No 
Reporting/Analytics No 
Ticketing No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Event Marketing

Audience Segmentation No 
Campaign Management No 
Email Marketing No 
Event Calendar No 
Landing Pages / Web Forms No 
Location-Based Marketing No 
Reporting/Analytics No 
Social Media Promotion No 
Surveys & Feedback No 
Website Management No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management No 
Order Management No 
Point of Sale (POS) No 
Production Tracking No 
Vineyard Management No 
Wine Club Management No 

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