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Description
Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships.
Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021
Description
Smooth Commerce is a comprehensive digital platform designed specifically for restaurants, combining functionalities for ordering, customer marketing, and loyalty programs. This solution enables restaurant owners to take charge of the customer experience while driving profitable sales growth by minimizing dependence on expensive third-party delivery services. With features like web-based ordering and custom-branded mobile applications, customers can conveniently place orders for either pickup or delivery through the restaurant's own digital interfaces. The platform also includes integrated loyalty programs and marketing features that facilitate personalized interactions with customers, encouraging repeat visits and larger order values. Additionally, Smooth Commerce enhances operational efficiency through tools that seamlessly integrate with existing point-of-sale systems and delivery partners, thereby optimizing workflows. Through the Merchant Portal, users can access real-time analytics and reporting, which provide valuable insights into customer behaviors and sales metrics to support informed business strategies. By leveraging these capabilities, restaurants can not only improve their service but also significantly enhance their bottom line.
API Access
Has API
API Access
Has API
Integrations
Allset
Cartwheel
Caviar
DoorDash
Elavon
Heartland Payment Processing
Marqii
PAR Engagement
Qu
SOCi
Integrations
Allset
Cartwheel
Caviar
DoorDash
Elavon
Heartland Payment Processing
Marqii
PAR Engagement
Qu
SOCi
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Olo
Founded
2005
Country
United States
Website
www.olo.com
Vendor Details
Company Name
Smooth Commerce
Founded
2012
Country
Canada
Website
smooth.tech/
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
