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Description
Numerous veterinary practices face challenges when it comes to filling cancellations and open appointment slots, resulting in significant financial losses each month due to unutilized openings. Oliver's waitlist feature takes the hassle out of this process by automatically filling these calendar gaps without requiring any phone calls from clinic staff. By implementing online scheduling that seamlessly integrates with your practice management system, clinics can significantly minimize phone inquiries, thus offering clients a more contemporary and efficient experience. Both clinic personnel and pet owners are increasingly inclined towards texting for its ease and speed, allowing clients to receive prompt answers while enabling staff to manage multiple conversations simultaneously. Additionally, you can securely collect deposits through the booking process or via text, eliminating the need for phone calls to gather sensitive information. With top-notch encryption in place, you can trust that your client's data will remain confidential and protected. This innovative approach not only enhances operational efficiency but also elevates the overall client experience.
Description
VPR's client information sheets are both educational and practical, equipping pet owners with essential knowledge. The language used has been intentionally "softened" to alleviate any concerns that might alarm clients. To safeguard your practice, it is crucial to inform clients about potential side effects and drug interactions. Enhancing client service involves communicating necessary precautions and possible interactions effectively. Often, feedback from well-informed clients can help avert future issues. The veterinary sector is encountering an increasingly knowledgeable and demanding clientele. Today's veterinary practices can no longer take for granted that pet owners will simply accept that side effects and interactions are inevitable. Pet owners are now more willing than ever to invest in their pets' health and expect a standard of care comparable to that provided by human healthcare professionals. With the rise in awareness, drug companies and veterinary practices are facing numerous lawsuits related to side effects, drug interactions, and the absence of informed consent, underscoring the importance of thorough communication. It is essential for veterinary practices to adapt to these expectations to maintain trust and ensure the best outcomes for their clients and patients alike.
API Access
Has API
API Access
Has API
Integrations
Google Business Profile
Google Calendar
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oliver Software, Inc.
Founded
2022
Country
United States
Website
getoliver.com
Vendor Details
Company Name
Veterinary Software Associates
Website
www.vpronline.com
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans