Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oli AI is a conversational AI platform designed for enterprises that enables businesses to automate and enhance customer interactions through both voice and chat channels. With the aid of advanced AI-driven voice and chat agents, Oli AI caters to a variety of applications such as customer support, lead engagement, debt collections, appointment notifications, follow-up communications, and multilingual interactions. Specifically tailored for high-demand enterprise settings, Oli AI empowers organizations to boost operational efficiency, expand engagement capabilities, and provide uniform customer experiences while avoiding the need to proportionately increase team sizes. The platform effectively serves a diverse range of industries, including Banking, Financial Services and Insurance (BFSI), Non-Banking Financial Companies (NBFC), insurance, healthcare, retail, e-commerce, educational technology (EdTech), logistics, and travel, showcasing its versatility and adaptability in meeting different business needs. By leveraging Oli AI, companies can significantly streamline their processes and enhance overall customer satisfaction.
Description
Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
Yes
Zendesk
Yes
Zoho CRM
Yes
Ameyo by Exotel
No
Avaya Aura
No
Capillary Engage+
No
Cisco Unified Contact Center
No
Freshchat
No
Freshdesk
No
Genesys Cloud CX
No
Integrations
HubSpot CRM
Yes
Zendesk
Yes
Zoho CRM
Yes
Ameyo by Exotel
Yes
Avaya Aura
Yes
Capillary Engage+
Yes
Cisco Unified Contact Center
Yes
Freshchat
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
Pricing Details
$0.08 per minute
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oli AI
Founded
2026
Country
India
Website
oliai.in/
Vendor Details
Company Name
Bitonic Technology Labs
Founded
2016
Country
San Mateo, California
Website
yellow.ai/
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
Yes
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes