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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oli AI is a conversational AI platform designed for enterprises that enables businesses to automate and enhance customer interactions through both voice and chat channels. With the aid of advanced AI-driven voice and chat agents, Oli AI caters to a variety of applications such as customer support, lead engagement, debt collections, appointment notifications, follow-up communications, and multilingual interactions. Specifically tailored for high-demand enterprise settings, Oli AI empowers organizations to boost operational efficiency, expand engagement capabilities, and provide uniform customer experiences while avoiding the need to proportionately increase team sizes. The platform effectively serves a diverse range of industries, including Banking, Financial Services and Insurance (BFSI), Non-Banking Financial Companies (NBFC), insurance, healthcare, retail, e-commerce, educational technology (EdTech), logistics, and travel, showcasing its versatility and adaptability in meeting different business needs. By leveraging Oli AI, companies can significantly streamline their processes and enhance overall customer satisfaction.

Description

Sarvam Conversational Agents, also known as Sarvam Samvaad, is a robust conversational AI solution tailored for enterprises, facilitating the creation, deployment, and expansion of sophisticated, human-like agents that can operate seamlessly across various communication platforms. This platform empowers organizations to handle voice calls, WhatsApp chats, in-app messaging, and web interactions through a single cohesive system, ensuring that the agent maintains context and memory across different channels. By integrating thoroughly with enterprise systems like CRM, core banking, and payment platforms, it allows agents to access real-time customer information, perform workflows, and automatically update business systems with results. Furthermore, it excels in multilingual communication, particularly in Indian languages, enabling agents to comprehend intricate phrases, everyday spoken language, alphanumeric characters, and proper nouns with remarkable precision. Designed specifically for production environments, Sarvam Conversational Agents enables businesses to transition efficiently from pilot testing to full-scale implementation, ensuring a smooth operational flow. This adaptability enhances the overall customer experience, making interactions more intuitive and effective.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Creative Cloud Yes 
HubSpot CRM Yes 
SAP ERP Yes 
Salesforce CRM Analytics Yes 
Sarvam AI No 
WhatsApp No 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Adobe Creative Cloud No 
HubSpot CRM No 
SAP ERP No 
Salesforce CRM Analytics No 
Sarvam AI Yes 
WhatsApp Yes 
Zendesk No 
Zoho CRM No 

Pricing Details

$0.08 per minute
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oli AI

Founded

2026

Country

India

Website

oliai.in/

Vendor Details

Company Name

Sarvam

Founded

2023

Country

India

Website

www.sarvam.ai/products/conversational-agents

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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