Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Olark Live Chat is an online platform designed to facilitate real-time communication between businesses and their customers directly via their websites. This tool provides an efficient means for engaging with website visitors, integrating seamlessly with customer relationship management (CRM) systems, eCommerce solutions, and Help Desk applications, all of which offer valuable insights into customer behavior. Notable features encompass team management capabilities, automated messaging options, searchable chat transcripts, instant reporting, and additional functionalities. Moreover, Olark Live Chat includes features such as chat monitoring, targeted interactions, and a comprehensive analytics suite to further enhance user experience and business operations. With its range of tools, Olark empowers businesses to foster better customer relationships and improve service efficiency.

Description

Our AI-powered agent can help you create workflows that will increase your revenue and lower your costs by automating customer conversation. To better understand the mobile customer journey of your customers, gather data and insights. Integrate our platform to the tools that your business depends on. Business owners can order products via messaging apps, which saves time, money, and effort. Set up an online store using messaging apps to take the next step in digital transformation. With cutting-edge artificial intelligence, you can automate your grocery order, delivery, checkout, and payment over WhatsApp. Automated customer orders via messaging apps

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure Yes 
Better Proposals Yes 
Forcemanager Yes 
FunnelMaker Yes 
HappyFox Yes 
Help Scout Yes 
KMI LMS Yes 
LeadSquared Yes 
Magento Yes 
PageCloud Yes 
PrestaShop Yes 
ProProfs Knowledge Base Yes 
SITE123 Yes 
Salesforce Yes 
Sugar Sell Yes 
Toonimo Yes 
Volusion Yes 
elevio Yes 

Integrations

Adobe Marketo Measure No 
Better Proposals No 
Forcemanager No 
FunnelMaker No 
HappyFox No 
Help Scout No 
KMI LMS No 
LeadSquared No 
Magento No 
PageCloud No 
PrestaShop No 
ProProfs Knowledge Base No 
SITE123 No 
Salesforce No 
Sugar Sell No 
Toonimo No 
Volusion No 
elevio No 

Pricing Details

$17.00/month/user
Plan start at $17 per user per month. For the annual billed plan, the price is $15 per user.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Olark

Founded

2009

Country

United States

Website

www.olark.com

Vendor Details

Company Name

Yalo

Founded

2015

Country

United States

Website

www.yalo.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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