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Description

To build trust and drive conversions, capture high-impact customer reviews. Display customer photos and videos in media galleries that highlight your customer base and differentiate your brand. To increase customer intimacy and improve marketing performance, collect valuable first-party customer data. Automatic data sync from Okendo will fuel your marketing engine in Klaviyo. You can capture rich and compelling customer content such as reviews, ratings, profiles, photos and videos, as well questions, answers, and comments. Displays that are beautiful and customizable for displaying your customer community at key locations throughout your store. You have a variety of tools and controls that will help you manage your customer group.

Description

Gather, oversee, and display your Google reviews to foster trust, enhance website visitors, and elevate sales. This is the essential tool required to create an effective review strategy for your enterprise. In the past, gathering reviews posed challenges, but we have simplified the process significantly. Now, all your reviews are conveniently located in one area, complete with impressive analytics. You also have access to customizable options for showcasing your reviews, no matter where you need them. While many review platforms focus solely on company-wide collection, Preferrd caters specifically to professionals, understanding that your business thrives on connections. That’s precisely why our platform facilitates the collection of reviews at the individual consultant level, ensuring personalized feedback. This tailored approach sets us apart in the industry and supports your unique business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

8fig Yes 
AfterSell Yes 
Attentive Yes 
Auware Yes 
Bubblehouse Yes 
Canopy Yes 
Google Business Profile Yes 
Instagram Yes 
Klaviyo Yes 
LimeSpot Yes 
Maestra Yes 
Postscript Yes 
Rebuy Yes 
Rise.ai Yes 
Rivo Yes 
Searchanise Yes 
ShipBob Yes 
Smartrr Yes 
UpCart Yes 
Zaymo Yes 

Integrations

8fig No 
AfterSell No 
Attentive No 
Auware No 
Bubblehouse No 
Canopy No 
Google Business Profile No 
Instagram No 
Klaviyo No 
LimeSpot No 
Maestra No 
Postscript No 
Rebuy No 
Rise.ai No 
Rivo No 
Searchanise No 
ShipBob No 
Smartrr No 
UpCart No 
Zaymo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$60 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Okendo

Founded

2016

Country

Australia

Website

www.okendo.io

Vendor Details

Company Name

Preferrd

Founded

2019

Country

United Kingdom

Website

preferrd.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Recruiting Agency

Assessments No 
Background Screening No 
Billing & Invoicing No 
CRM Yes 
Candidate Management No 
Internal HR No 
Interview Management No 
Job Posting No 
Lead & Sales Management Yes 
Payroll Management No 
Reference Checking No 
Resume Parsing No 
Resume Search No 
Self Service Portal Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

Swell  Reviews

Swell

Swell CX