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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Oh Dear gives technical teams one view of every website they manage. Oh Dear detects outages, SSL problems, DNS changes, expiring domains, failed cron jobs, broken pages, performance regressions, sitemap errors, API failures and unhealthy application components. Oh Dear runs uptime checks every minute from locations worldwide. Oh Dear routes incidents through Slack, Microsoft Teams, email, PagerDuty, Opsgenie and webhooks. Oh Dear provides branded status pages, monthly reports, AI-powered checks, ping monitoring, TCP-port checks and SSO. Oh Dear has operated from Belgium since 2018. Oh Dear stores monitoring data in the EU, supports GDPR requirements and offers a 10-day trial without payment information.

Description

Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Opsgenie Yes 
PagerDuty Yes 
Slack Yes 
AuthPoint No 
Coralogix No 
Craft CMS Yes 
Magento Yes 
Matia No 
Netdata No 
New Relic No 
Onset No 
Quickwork Yes 
Raycast Yes 
SolarWinds Pingdom No 
Telegram Yes 
Terraform Yes 
Uptime.com No 
Zendesk No 
Zoom No 
Zulip No 

Integrations

Opsgenie Yes 
PagerDuty Yes 
Slack Yes 
AuthPoint Yes 
Coralogix Yes 
Craft CMS No 
Magento No 
Matia Yes 
Netdata Yes 
New Relic Yes 
Onset Yes 
Quickwork No 
Raycast No 
SolarWinds Pingdom Yes 
Telegram No 
Terraform No 
Uptime.com Yes 
Zendesk Yes 
Zoom Yes 
Zulip Yes 

Pricing Details

$17 per month
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oh Dear

Founded

2018

Country

Belgium

Website

ohdear.app/

Vendor Details

Company Name

Atlassian

Country

United States

Website

www.statuspage.io

Product Features

Website Monitoring

Availability Testing Yes 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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