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Average Ratings 0 Ratings

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Description

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

Description

The Real Feel is an innovative software that utilizes AI to capture, assess, and represent the emotional state of individuals in the U.S. in real-time, assisting businesses in grasping public sentiment for better decision-making. By soliciting daily answers to the prompt “How are you feeling today?” from a variety of demographic groups, it computes mood scores and extracts insights and themes through artificial intelligence, presenting the findings segmented by demographics, days of the week, and geographic locations. This tool effectively fills information voids by providing emotion-driven insights that monitor the emotional landscape of various populations over time, offering distinctive, contextual analysis that reveals emerging trends, anticipates shifts in sentiment, and uncovers valuable correlations for different business scenarios. In addition, Real Feel provides a range of comprehensive solutions, such as weekly reports filled with data and insights that include demographic and geographical breakdowns, tailored research and analysis, along with an API for seamless integration of real-time mood data into current operational frameworks. Moreover, this platform's ability to continuously adapt and refine its data collection methods ensures that businesses remain attuned to the evolving emotional climate of their audiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Reader No 
Google Sheets No 
Microsoft Excel No 

Integrations

Adobe Acrobat Reader Yes 
Google Sheets Yes 
Microsoft Excel Yes 

Pricing Details

$999 per month
Billed annually
Free Trial No 
Free Version No 

Pricing Details

$69 per report per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OdinAnswers

Country

United States

Website

odinanswers.com/platform/

Vendor Details

Company Name

The Real Feel

Founded

2024

Country

United States

Website

therealfeel.ai/

Product Features

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis Yes 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

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