Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Octopus Bridge, a cloud-based Integration Platform, allows bi-directional data transfer between physical stores and online channels. Octopus Bridge is a cloud-based platform developed for brick-and mortar operations that require their point-of sale (POS) in-store to be synchronized with web platforms like Shopify, Magento WooCommerce BigCommerce ChannelAdvisor Amazon eBay. Send POS/ERP data to all ecommerce channels. Eliminate double data entry. Sync online and off-line sales every few minutes. How it works video. We are experts at POS to ecommerce integration, and our expertise is trusted by some of the world's leading point of sale systems providers. Octopus Bridge allows retailers and wholesalers integrate multiple web sites into a single master file. Our integration automates retail processes and eliminates manual data entry, reducing the risk of re-keying information.
Description
One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
Yes
BigCommerce
Yes
ChannelAdvisor
Yes
Magento
Yes
Shopify
Yes
Stackify Retrace
No
WooCommerce
Yes
eBay
Yes
Integrations
Amazon
No
BigCommerce
No
ChannelAdvisor
No
Magento
No
Shopify
No
Stackify Retrace
Yes
WooCommerce
No
eBay
No
Pricing Details
$59/month
Free Trial
Yes
Free Version
No
Pricing Details
$60.00/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
24Seven Commerce
Founded
2001
Country
United States
Website
www.24sevencommerce.com
Vendor Details
Company Name
Octopus-ITSM.com
Founded
2005
Country
Canada
Website
www.octopus-itsm.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
No
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
Yes
Supplier Management
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
No
Self Service Portal
Yes
Service Catalog
No
Service Reporting
No
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes