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Description

Discover a comprehensive online accounting solution that allows you to operate securely in the cloud without the need for costly server investments. Octopus Accountancy Software boasts two decades of expertise in the online accounting sector, providing users with a highly intuitive and budget-friendly accounting package designed to foster seamless collaboration between entrepreneurs and their accountants. We prioritize customer feedback and regularly implement updates to ensure our software adapts to evolving requirements. With a complete accounting package, you can efficiently manage all your client files. If your client already subscribes to Octopus, you can benefit from working without any fees! Stay on top of your financial data and ensure timely VAT return calculations. Take charge of a significant portion of your accounting tasks while receiving support from our extensive network of accountants associated with Octopus. Experience the ideal partnership with your accountant by requesting your complimentary coda mandates and effortlessly auto-filling your financial journal. Additionally, our commitment to continuous improvement ensures that you always have access to the latest features and enhancements for your accounting needs.

Description

One platform for IT service management, HAM asset management, and all ESM requests. Octopus ITSM software provides a single platform for request and asset management at any scale. Octopus ITSM software will ensure that your internal services, ITSM, and CMMS strategies are centered on user satisfaction. Octopus ITSM software's Cloud architecture and numerous integration features ensure a quick, positive return on your investment. Octopus ITSM software allows you to quickly identify the right gains and make them happen to improve your IT team's work practices.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CaseWare Cloud Yes 
Chift Yes 
DeskManager Yes 
Lobbi Yes 
Najar Yes 
Silverfin Yes 
Stackify Retrace No 
SystemOne Yes 
Teamleader Yes 

Integrations

CaseWare Cloud No 
Chift No 
DeskManager No 
Lobbi No 
Najar No 
Silverfin No 
Stackify Retrace Yes 
SystemOne No 
Teamleader No 

Pricing Details

€10 per month
Free Trial No 
Free Version No 

Pricing Details

$60.00/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Octopus.be

Country

Netherlands

Website

www.octopus.be/

Vendor Details

Company Name

Octopus-ITSM.com

Founded

2005

Country

Canada

Website

www.octopus-itsm.com

Product Features

Accounting

Accounts Payable No 
Accounts Receivable No 
Bank Reconciliation No 
Billing & Invoicing No 
CPA Firms No 
Cash Management No 
Cryptocurrency Support No 
Expense Tracking No 
Fixed Asset Management No 
Fund Accounting No 
General Ledger No 
Government No 
Multi-Currency No 
Nonprofits No 
Payroll Management No 
Project Accounting No 
Purchase Orders No 
Tax Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management Yes 
Supplier Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

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