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Description
Octolens tracks various online platforms and social media for relevant keywords related to your business, sending you alerts through email or Slack whenever your specified terms are mentioned. You can keep an eye on essential keywords such as your brand name, product identifiers, customer pain points, or the names of competitors, as these mentions often present valuable chances to promote your offerings or gain insights about your audience.
The service covers platforms like Twitter/X, LinkedIn, Hacker News, GitHub, YouTube, Reddit, Stack Overflow, and DEV.to, with ongoing additions to the list of monitored sources. Utilizing artificial intelligence, Octolens assesses the relevance of posts to your business, allowing you to sift through unnecessary noise and concentrate on what truly matters.
We offer a complimentary version on our homepage, a solo plan tailored for individual entrepreneurs at $19 per month, and a team-focused start-up plan for $59 monthly. Make the switch from manual monitoring to Octolens and embrace a more efficient way to track your brand's online presence. With Octolens, you can enhance your engagement strategies and stay ahead of the competition effortlessly.
Description
Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Octolens
Founded
2024
Country
Germany
Website
octolens.com
Vendor Details
Company Name
Reputology
Founded
2013
Country
United States
Website
reputology.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling