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features
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support

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Description

Octolens tracks various online platforms and social media for relevant keywords related to your business, sending you alerts through email or Slack whenever your specified terms are mentioned. You can keep an eye on essential keywords such as your brand name, product identifiers, customer pain points, or the names of competitors, as these mentions often present valuable chances to promote your offerings or gain insights about your audience. The service covers platforms like Twitter/X, LinkedIn, Hacker News, GitHub, YouTube, Reddit, Stack Overflow, and DEV.to, with ongoing additions to the list of monitored sources. Utilizing artificial intelligence, Octolens assesses the relevance of posts to your business, allowing you to sift through unnecessary noise and concentrate on what truly matters. We offer a complimentary version on our homepage, a solo plan tailored for individual entrepreneurs at $19 per month, and a team-focused start-up plan for $59 monthly. Make the switch from manual monitoring to Octolens and embrace a more efficient way to track your brand's online presence. With Octolens, you can enhance your engagement strategies and stay ahead of the competition effortlessly.

Description

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

GitHub
Hootsuite
LinkedIn
Reddit
Slack
X (Twitter)
YouTube

Integrations

GitHub
Hootsuite
LinkedIn
Reddit
Slack
X (Twitter)
YouTube

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Octolens

Founded

2024

Country

Germany

Website

octolens.com

Vendor Details

Company Name

Reputology

Founded

2013

Country

United States

Website

reputology.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

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