Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Students are at risk of not receiving the support and advising they need due to tight budgets and overworked staff. AI-driven technology allows staff to engage all students so schools can stand out from the rest and improve student outcomes. Administrators must be creative in order to remain competitive in today's market. Scalable AI technology can help you free up your staff to do what they love best. Personalized text campaigns can be used to increase admissions. Leaders and advocates for student success will benefit from these best practices and insights. In one click, you can transform your bot into a real person. Staff can be empowered to be present even in these difficult times. Advisors can use AI to provide immediate, effective guidance.
Description
Salesforce Agentforce Education is a comprehensive education CRM that combines AI, analytics, and modern SIS functionality in one unified platform. It centralizes constituent data to create a 360-degree view of students, alumni, and supporters. Recruitment and admissions teams can engage prospects with personalized, AI-driven support throughout the enrollment journey. Academic operations benefit from intelligent course search, registration management, and degree planning tools. Student success teams gain advising insights, automated summaries, and proactive case management capabilities. Advancement and alumni relations teams can streamline philanthropic research and donor engagement. Built-in analytics surface trends and performance indicators in real time. The flexible data architecture supports lifelong learner engagement across programs and departments. Integration with products like Data 360, Marketing Cloud, Slack, and Tableau extends collaboration and personalization. Agentforce Education helps institutions improve efficiency, enhance engagement, and drive better educational outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Attendance Tracker Pro
No
Caldera
Yes
Collate
No
Copilot
No
Docusign
No
Formstack
No
GetFeedback
No
GoFundMe Pro
No
Groove
No
Integrations
Salesforce
Yes
Attendance Tracker Pro
Yes
Caldera
No
Collate
Yes
Copilot
Yes
Docusign
Yes
Formstack
Yes
GetFeedback
Yes
GoFundMe Pro
Yes
Groove
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$36 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ocelot
Founded
2003
Country
United States
Website
www.ocelotbot.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/education/cloud/
Product Features
Admissions and Enrollment
Application Management
Yes
Assessment Management
No
Candidate Management
Yes
Colleges / Universities
Yes
Evaluation Management
No
Fee Management
No
Financial Aid Management
Yes
Forms Management
No
K-12
No
Recruiting Management
Yes
Scoring
No
Self Service Portal
No
Alumni Management
Event Management
Yes
Fundraising Management
Yes
Jobs Board
No
Mailing List Management
No
Member Accounts
No
Member Communities
No
Member Directory
No
Member Portal
No
Membership Management
No
Website Management
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Higher Education
Admissions Management
Yes
Alumni Management
Yes
Assessment Management
No
Curriculum Management
No
Faculty / Staff Management
No
Financial Aid Management
Yes
Fundraising Management
Yes
Housing Management
Yes
Scheduling
No
Student Information / Records
Yes
Student Portal
No
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Student Engagement Platform
Communication Tools
No
Community Management
Yes
Event Calendar
No
Higher Education
Yes
Interactive Learning
No
K-12
No
Location Tracking
No
Mobile App
No
Orientation Management
No
Polls / Voting
No
Safety Management
No
Student Group Management
No
Product Features
Admissions and Enrollment
Application Management
Yes
Assessment Management
No
Candidate Management
Yes
Colleges / Universities
No
Evaluation Management
No
Fee Management
No
Financial Aid Management
Yes
Forms Management
No
K-12
No
Recruiting Management
No
Scoring
No
Self Service Portal
No
Alumni Management
Event Management
No
Fundraising Management
Yes
Jobs Board
No
Mailing List Management
Yes
Member Accounts
No
Member Communities
No
Member Directory
No
Member Portal
Yes
Membership Management
Yes
Website Management
No
Higher Education
Admissions Management
Yes
Alumni Management
Yes
Assessment Management
Yes
Curriculum Management
Yes
Faculty / Staff Management
No
Financial Aid Management
No
Fundraising Management
No
Housing Management
No
Scheduling
No
Student Information / Records
Yes
Student Portal
Yes