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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Patients today are increasingly acting as online consumers, often finding traditional healthcare systems to be limiting and exasperating. OX. Waiting Room enhances patient involvement by offering a cloud-native solution that streamlines the process of setting appointments, as well as obtaining necessary consents and information. To further improve attendance, automated reminders are sent prior to appointments, and the waiting room software keeps patients informed of any delays, ensuring that meetings commence only when all parties are prepared. Additionally, virtual consultations can be conducted through Microsoft Teams, allowing for secure video conferencing that minimizes travel time and enhances convenience for both patients and healthcare providers. By facilitating online appointments, OX. Waiting Room ensures real-time notifications for any changes, allowing meetings to start punctually with all electronic health records at hand. Furthermore, Teams' advanced video conferencing and transcription capabilities contribute to a smoother follow-up experience, ultimately enhancing overall patient satisfaction. This innovative approach not only increases engagement but also reshapes the standard for what patients can expect from their healthcare interactions.

Description

Patients can utilize contactless mobile check-in and self-service kiosks to pre-register and check-in from their mobile devices without any interaction with staff. These kiosks are designed to enhance the efficiency of administrative procedures such as hospital registration and payment processing. Furthermore, patients receive text notifications when their caregiver is prepared to see them, allowing them to safely wait in their vehicles or outside until called. This efficient check-in process allows healthcare personnel to concentrate more on providing quality patient care. Vecna's solutions seamlessly integrate with major healthcare systems like Cerner, Meditech, Allscripts, and Epic. Additionally, the implementation of VGo Telepresence Robots extends the reach of healthcare services. Vecna offers a comprehensive range of patient intake solutions, including Kiosks, Tablet Check-In, HealthPass Mobile Check-In, and the VGo Virtual Patient Intake Robot. By minimizing contact throughout the care journey—from scheduling appointments to receiving treatment—the Vecna Patient Intake Platform significantly reduces the risk of exposure for both patients and healthcare staff. This innovative approach ensures a smoother, safer experience for everyone involved in the healthcare process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aidbox FHIR Platform Yes 
Inpixon No 
Microsoft 365 Yes 
Microsoft Teams Yes 

Integrations

Aidbox FHIR Platform No 
Inpixon Yes 
Microsoft 365 No 
Microsoft Teams No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OX. Digital Health

Country

United States

Website

www.oxdh.health/services/ox-waiting-room/

Vendor Details

Company Name

Vecna Technologies

Founded

1998

Country

United States

Website

www.vecna.com

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management Yes 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting Yes 
Waiting Time Tracking Yes 

Alternatives

Alternatives

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