Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gamification integrates elements of game design into everyday tasks and activities, influencing the behavior of both employees and customers. ORLIG CRM harnesses the effectiveness of Gamification to tackle workplace challenges, leading to a workforce and customer base that is more motivated and engaged, which in turn boosts productivity, enhances sales figures, and elevates the overall customer experience. Effectively targeting the right audience with appropriate marketing messages can yield valuable leads that are likely to convert into sales, resulting in impressive growth for your organization. With ORLIG CRM, you gain the ability to segment and analyze your current customers, optimizing the value derived from every interaction. Exceptional customer service, particularly in responding to inquiries and providing post-sales support, fosters strong relationships with clients. Furthermore, ORLIG CRM facilitates the management of all customer interactions within a unified platform, enabling employees to access critical information swiftly and thus enhancing their ability to address customer concerns proactively before they escalate. As a result, businesses can not only improve their operational efficiency but also create a more satisfying experience for their customers.
Description
A logistics CRM or transportation CRM software serves as a centralized hub for managing customer relationships, enhancing both the presales and post-sales processes to elevate the service quality provided by the sales and customer service teams while standardizing their operations. Additionally, it facilitates freight quote management for logistics and transportation services utilized by various shipping companies, accommodating multiple tariffs and metrics such as payload, TEU, weight, volume, and units. This system enables the seamless sending of quotes via email in diverse formats and currencies, complete with detailed tariffs and personalized layouts. Built on the Dynamics CRM platform, it empowers businesses to concentrate on their core activities, implement a standardized workflow in the sales process, and ultimately drive sales growth while ensuring customers receive appropriate support, leading to a more productive sales team overall. Moreover, this software contributes to streamlining communication and fostering stronger customer relationships, resulting in enhanced operational efficiency across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ANBIZ
Founded
2003
Country
Malaysia
Website
anbiz.com/orlig-customer-relationship-management/
Vendor Details
Company Name
MAEIL
Founded
1999
Country
Lisboa
Website
transportersystems.com/crm-logistics-transports.html
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No