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Description
ORION-OTT delivers a robust and scalable solution for validating ABR videos, focusing on both Quality of Service (QoS) and Quality of Experience (QoE). Additionally, it facilitates passive tracking of the performance of origin servers and end-user devices to pinpoint recurring problems and their underlying causes. The user-friendly interface of ORION-OTT effectively displays monitoring outcomes for various assets. Users have the capability to delve into monitoring sessions to uncover significant issues, their specific locations, and frequency within an asset, while also accessing contextual details for troubleshooting. With its web-based design, ORION-OTT enables users to conduct remote monitoring from any device with a browser, providing a comprehensive suite of monitoring and reporting tools that are readily accessible. This flexibility ensures that users can stay informed and proactive in managing video performance across different platforms.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interra Systems
Founded
2001
Country
United States
Website
www.interrasystems.com/OTT.php
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution