Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ORBIT VirtuaControl ensures that all applications within both physical and virtualized IT environments are accessible and manages user interactions effectively, leading to a decluttered desktop and enhanced collaboration. It provides comprehensive monitoring of software usage and user load, alongside centralized delivery and management of applications, all while safeguarding against unauthorized access. This solution streamlines the administration of user environments, ultimately saving time for IT staff. At ORBIT, our dedicated service team prioritizes the reliable operation of our clients' IT systems. While establishing long-term contracts with clients is not the end goal, it serves as a valuable tool for enhancing our offerings. ORBIT VirtuaControl was designed with this philosophy in mind, presenting a highly functional assistant that assures the availability of all applications. Our approach allows ORBIT VirtuaControl to evolve based on client feedback, as we enhance effective features while phasing out those that are not utilized. This commitment to adaptability ensures that our solution remains aligned with our clients' needs.
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
SQL Server
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ORBIT
Country
Czech Republic
Website
www.orbit.cz/en/orbit-software/
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Product Features
Virtualization
Archiving & Retention
No
Capacity Monitoring
No
Data Mobility
No
Desktop Virtualization
No
Disaster Recovery
No
Namespace Management
No
Performance Management
No
Version Control
No
Virtual Machine Monitoring
No
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes