Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our secure, compliance-driven offerings for data management will elevate your email and SMS campaigns. To simplify suppression list management, you can store and access all previous and new opt-outs in a secure platform. Distribute the appropriate suppression files for email to all third party mailers and partners to centralize and monitor this complicated process. Automate the email opt-out collection workflow, processing and distribution in real time to improve the efficiency of email suppression list management. OPTIZMO, an Enterprise Class Solution, automates email suppression list management. It streamlines all Opt-Out preferences of your subscribers and optimizes email marketing operations. OPTIZMO leverages state-of-the art technology to enhance the security, visibility and collection of private consumer data for your organization, enabling effective email marketing campaigns.
Description
eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Everflow
No
Ongage
No
Pricing Details
$172.50/month
Pricing is based on Account Type and data storage volumes. Basic Accounts start at $172.50 per month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OPTIZMO Technologies
Founded
2009
Country
United States
Website
www.optizmo.com
Vendor Details
Company Name
SkyCreek
Founded
2003
Country
United States
Website
www.skycreek.com/products/econtact/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Contact Management
Activity Management
No
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
Yes
Group Management
No
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No