Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our secure, compliance-driven offerings for data management will elevate your email and SMS campaigns. To simplify suppression list management, you can store and access all previous and new opt-outs in a secure platform. Distribute the appropriate suppression files for email to all third party mailers and partners to centralize and monitor this complicated process. Automate the email opt-out collection workflow, processing and distribution in real time to improve the efficiency of email suppression list management. OPTIZMO, an Enterprise Class Solution, automates email suppression list management. It streamlines all Opt-Out preferences of your subscribers and optimizes email marketing operations. OPTIZMO leverages state-of-the art technology to enhance the security, visibility and collection of private consumer data for your organization, enabling effective email marketing campaigns.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Avaya Experience Platform
No
Cisco CX Cloud
No
Everflow
Yes
Ongage
Yes
Integrations
Avaya Experience Platform
Yes
Cisco CX Cloud
Yes
Everflow
No
Ongage
No
Pricing Details
$172.50/month
Pricing is based on Account Type and data storage volumes. Basic Accounts start at $172.50 per month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OPTIZMO Technologies
Founded
2009
Country
United States
Website
www.optizmo.com
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No