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Description

The requirements of hoteliers for a property management system are extensive, encompassing the orchestration of hotel operations, management of guest preferences, control over room inventory and rates, and an ongoing evolution while ensuring data security. In response to these needs, Oracle Hospitality has developed the OPERA Cloud property management solution. This mobile-friendly PMS streamlines IT processes and centralizes information, allowing for easy access from anywhere, at any time. Featuring an open architecture along with built-in integration services and an open API, OPERA Cloud fosters innovation and caters to the diverse demands of hotels, ultimately transforming the guest experience. Specifically designed for hotel operations, this cloud-based PMS solution offers essential features that accommodate hotels of varying sizes and complexities. By liberating front desk staff from a fixed location, the system enables service to guests throughout the property, which significantly reduces check-in and check-out durations. Furthermore, the platform enhances operational efficiency by equipping staff with real-time updates, ensuring that hotels can adapt swiftly to guest needs.

Description

SkyTouch Hotel OS is an advanced cloud-based property management system (PMS) tailored for hospitality businesses of varying sizes. It encompasses functionalities for rate management, property oversight, and distribution all in one platform, assisting modern hoteliers and hotel managers in achieving critical strategic goals while addressing operational challenges. Leverage our Room Assignment Optimizer to enhance room utilization and availability effectively. Tailor rewards for different customer tiers and incorporate personalized messaging for each guest. The homepage is designed to showcase specific guest notes throughout the reservation and check-in phases, enhancing the individual experience for every visitor. Users can make immediate updates via mobile devices, ensuring that changes are reflected across the entire system instantly. Additionally, bulk updates allow for efficient management of hotel operations, enabling the quick designation of areas as out of order for extensive renovations or projects. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Inn-Flow Yes 
OpenKey Yes 
BOTSHOT Yes 
Bloomreach Yes 
Cendyn Guestrev No 
Cendyn Loyalty No 
Docyt No 
Goki Yes 
Hudini Yes 
OPERA Room Reservations Yes 
Runnr.ai Yes 
Servme Yes 
Superbutler Yes 
Vouch Yes 
Wave RMS No 
eSigner for eContracts No 
xcelerates No 

Integrations

Inn-Flow Yes 
OpenKey Yes 
BOTSHOT No 
Bloomreach No 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Docyt Yes 
Goki No 
Hudini No 
OPERA Room Reservations No 
Runnr.ai No 
Servme No 
Superbutler No 
Vouch No 
Wave RMS Yes 
eSigner for eContracts Yes 
xcelerates Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Vendor Details

Company Name

SkyTouch Technology

Founded

2013

Country

United States

Website

www.skytouchtechnology.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

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