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Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
Description
Most property management systems begin with their PMS and then build the connectivity layer (aka the APIs). The apaleo approach is completely different. It begins with the API and then the PMS is added to it. Voila! Everything - all data in the PMS are available, accessible, and easily integrated. Automated interfacing is a new reality. It is easy to set up and streamline workflows. Your brand is now ready to go with an ecosystem that includes a variety of applications that seamlessly integrate. Although it may not sound very glamorous, there are some core elements that every hotel should have in order to run smoothly. These include a way for inventory and reservations to be managed, a way for rates to be stored and adjusted, an accounting tool, and simple billing. Hotel chains of all sizes can rely on apaleo to cover all bases. We are PCI compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
Bowo
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Revintel
No
EVENTMACHINE
No
Hotel Asset Reporting
No
Hotellistat
No
Juyo Analytics
No
Loopon
No
MEINbusiness
No
Integrations
Bowo
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Revintel
Yes
EVENTMACHINE
Yes
Hotel Asset Reporting
Yes
Hotellistat
Yes
Juyo Analytics
Yes
Loopon
Yes
MEINbusiness
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Vendor Details
Company Name
apaleo
Founded
2017
Country
Germany
Website
www.apaleo.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
