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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

Description

Simplify the management of your booking engine, GDS, OTA links, metasearch, and reservation data with ease. Our direct connection feature enhances your channel management efficiency. Vizergy's CRS works in harmony with PMS systems and effortlessly links to OTAs and various other distribution channels, guaranteeing that your property is prominently featured wherever online travelers search. Maintain control over your hotel's online presence with immediate updates to inventory, rates, and availability. Supported by our dedicated professional team available around the clock, we are here to assist you whenever necessary. Additionally, ongoing training opportunities ensure that your staff remains knowledgeable and well-informed about the latest industry practices. With these resources, you can enhance your property's performance and visibility in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DwellTrack Yes 
Hapi No 
OPERA Cloud PMS Yes 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 
Vizergy Marketing System No 

Integrations

DwellTrack No 
Hapi Yes 
OPERA Cloud PMS No 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Simphony POS No 
Vizergy Marketing System Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Vendor Details

Company Name

Vizergy

Founded

1998

Country

United States

Website

www.vizergy.com/hotel-reservation-services.htm

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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