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Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
Description
Utilize hotel software that you can completely customize to suit your establishment's specific requirements. The ideal software solution will enhance your operational efficiency and boost your online bookings, ultimately leading to increased revenue and greater predictability in your financial outcomes. Additionally, it allows you to dedicate more time to your guests, enhancing their experience. Opt for tailored online distribution solutions that seamlessly integrate with your hotel chain’s reservation system. Each hotel within your network can manage its own account, while you can oversee all accounts across your chain, ensuring comprehensive management of your properties. By implementing Oracle Hospitality OPERA, you can achieve a harmonious partnership with SmartHOTEL. Provide your clientele with an integrated and fully automated hotel software experience. SmartHOTEL is committed to creating a future characterized by boundless connectivity among all hotel systems. If you are a supplier or vendor of hotel software who shares our vision, we would be eager to connect and explore potential collaborations!
API Access
Has API
No
API Access
Has API
No
Integrations
DwellTrack
Yes
OPERA Cloud PMS
Yes
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
Simphony POS
Yes
unTill
No
Integrations
DwellTrack
No
OPERA Cloud PMS
No
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
Simphony POS
No
unTill
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Vendor Details
Company Name
SmartHOTEL
Founded
2006
Country
Netherlands
Website
www.smarthotel.nl/en/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
