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Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
Description
With over 200 interfaces available, including those for property management systems and payment processors, seamless integration with your current IT setup is ensured. The TAC software products connect effortlessly to other applications through multiple real-time interfaces. Below is a preliminary overview of the available interface categories. Please share your expectations for spa and activity software tailored to your establishment, and we would be delighted to provide you with a proposal. Our guiding philosophy is simple: You receive exactly what you require! Our software is composed of numerous individual modules, allowing for a customized solution that aligns perfectly with your specific needs. This flexibility means that as your business evolves, your software can adapt accordingly, ensuring ongoing relevance and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
DwellTrack
Yes
OPERA Cloud PMS
Yes
Oracle Hospitality Suite8
Yes
Oracle MICROS POS
Yes
Simphony POS
Yes
Integrations
DwellTrack
No
OPERA Cloud PMS
No
Oracle Hospitality Suite8
No
Oracle MICROS POS
No
Simphony POS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Vendor Details
Company Name
TAC The Assistant Company
Founded
2001
Country
Austria
Website
www.reservationassistant.com
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
Yes
Check-In Manager
Yes
Contract Management
Yes
Employee Management
Yes
Event Management
No
Inventory Management
Yes
Marketing Management
Yes
Member Portal
No
Membership Management
Yes
Payment Processing
Yes
Point of Sale (POS)
Yes
Medical Spa
Appointment Management
Yes
Before & After Pictures
No
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
No
Inventory Management
Yes
Package Creation
Yes
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Spa
Appointment Management
Yes
Client Management
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
No
Membership Management
Yes
Online Booking
Yes
Payroll & Commission
No
Point of Sale (POS)
Yes