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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

Description

With over 200 interfaces available, including those for property management systems and payment processors, seamless integration with your current IT setup is ensured. The TAC software products connect effortlessly to other applications through multiple real-time interfaces. Below is a preliminary overview of the available interface categories. Please share your expectations for spa and activity software tailored to your establishment, and we would be delighted to provide you with a proposal. Our guiding philosophy is simple: You receive exactly what you require! Our software is composed of numerous individual modules, allowing for a customized solution that aligns perfectly with your specific needs. This flexibility means that as your business evolves, your software can adapt accordingly, ensuring ongoing relevance and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DwellTrack Yes 
OPERA Cloud PMS Yes 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 

Integrations

DwellTrack No 
OPERA Cloud PMS No 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Simphony POS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Vendor Details

Company Name

TAC The Assistant Company

Founded

2001

Country

Austria

Website

www.reservationassistant.com

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing Yes 
Check-In Manager Yes 
Contract Management Yes 
Employee Management Yes 
Event Management No 
Inventory Management Yes 
Marketing Management Yes 
Member Portal No 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) Yes 

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant No 
Inventory Management Yes 
Package Creation Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) Yes 

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