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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

Description

Oracle Hospitality Suite8 Property integrates all hotel operations into one comprehensive software platform. Covering everything from reservations and housekeeping to dining and marketing, this suite addresses every facet of hotel management while prioritizing the guest experience. Currently, this solution is available exclusively in the EMEA region. Obtain a holistic understanding of your guests through detailed profiles and seamless transaction tracking. Boost revenue with simplified online options for room bookings, dining reservations, gift vouchers, and ticket sales. Enhance operational efficiency with integrated tools for distribution management, as well as restaurant and leisure services. Strengthen communication before and after guest stays by offering tailored promotions and collecting feedback through surveys. It also proficiently manages events, including banquets and conferences, from initial inquiry to final billing. Due to its extensive billing capabilities, it serves as an excellent stand-alone option for conference centers, ensuring a streamlined experience for event organizers and attendees alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canary Digital Tipping No 
Crave No 
DigitalGuest No 
Docyt No 
DwellTrack Yes 
Grazzy No 
Innspire No 
OPERA Cloud Central No 
OPERA Cloud PMS Yes 
OpenKey No 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Pesapal No 
SONIFI No 
Simon AI No 
Simphony POS Yes 
Superbutler No 
Viqal No 
ZHENYUN Technology Digital Procurement No 

Integrations

Canary Digital Tipping Yes 
Crave Yes 
DigitalGuest Yes 
Docyt Yes 
DwellTrack No 
Grazzy Yes 
Innspire Yes 
OPERA Cloud Central Yes 
OPERA Cloud PMS No 
OpenKey Yes 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Pesapal Yes 
SONIFI Yes 
Simon AI Yes 
Simphony POS No 
Superbutler Yes 
Viqal Yes 
ZHENYUN Technology Digital Procurement Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/hospitality/products/suite8-property.html

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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