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Average Ratings 24 Ratings

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support

Description

Experience seamless management of your vacation properties with everything you need right at your fingertips. This platform streamlines your check-in process digitally, eliminating long lines and crowded waiting areas. Featuring three apps within one cohesive system, the Customer App allows guests to request maintenance directly, complete online check-ins, and access essential news and information about the property right from their smartphones. The Maintenance and Operators App enables operators to receive support requests complete with photos and details, while providing a calendar for facility activities and instant messaging with management. The Structure Application serves as a single interface for multiple properties, facilitating direct communication with customers, managing both internal and external maintenance teams, and offering an appointment calendar for scheduling. Additionally, it provides assistance reporting and analysis, as well as the ability to send push notifications to customers through their app. This is the only integrated system designed to digitize communication and enhance the operational efficiency of your tourist facility, ensuring that all technical assistance requests can be handled promptly through one application. With the convenience of communication available via both iOS and Android apps, your guests can enjoy a hassle-free online check-in experience that eliminates the need to wait in line. Overall, this innovative solution transforms property management, making it easier than ever to provide exceptional service to your visitors.

Description

Snapfix mobile app makes it easy to submit issues. You can organize your jobs by assigning work orders to the appropriate person, tags and priority. You can also share updates via instant messaging and notifications. To ensure that inspections are conducted in a consistent and legal manner, it is important to schedule periodic tasks using checklists. You can also use the calendar to plan preventive maintenance, which will ensure that valuable assets are up-to-date. The dashboard provides real-time information on all tasks. You can check in on progress and then manage them to completion with a click. When you need to provide audit trails during inspections, all data can be exported to Excel or PDF reporting. Snapfix offers a simple scheduler with a calendar view that allows you to plan and organize recurring tasks.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agilysys Lodging Management System No 
Cenium No 
Cloudbeds No 
Guestline No 
Hotelogix No 
HubSpot Data Hub No 
INNFINITY No 
IQware No 
Jira No 
Jonas Chorum No 
Maestro PMS No 
RMS Cloud No 
RoomKeyPMS No 
SkyWare PMS No 
Stayntouch PMS No 

Integrations

Agilysys Lodging Management System Yes 
Cenium Yes 
Cloudbeds Yes 
Guestline Yes 
Hotelogix Yes 
HubSpot Data Hub Yes 
INNFINITY Yes 
IQware Yes 
Jira Yes 
Jonas Chorum Yes 
Maestro PMS Yes 
RMS Cloud Yes 
RoomKeyPMS Yes 
SkyWare PMS Yes 
Stayntouch PMS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$129 per location per month
Packages:

FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days
$129/per location (billed annually)
Features: Unlimited Uses, Up and running in 15mins.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OONE

Founded

2018

Country

Italy

Website

oonekey.com

Vendor Details

Company Name

Snapfix

Founded

2019

Country

Ireland

Website

www.snapfix.com

Product Features

Campground Management

Asset Management No 
Check-in / Check-out Yes 
Multi-Location No 
Online Booking No 
Permit Management No 
Point of Sale (POS) No 
Rental Management Yes 
Reservations Management No 
Site Maps Yes 
Utility Billing Yes 

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) No 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management No 
Routing No 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management Yes 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management Yes 
Rate Management No 
Reservations Management Yes 
Restriction Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management Yes 
Work Order Management No 

Spa

Appointment Management Yes 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access Yes 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking Yes 
Travel Planning No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In Yes 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations No 
Service History Yes 

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database No 
Dispatch Management No 
Inventory Management Yes 
Job Costing No 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties No 
Routing No 
Scheduling Yes 
Work Order Management Yes 

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption Yes 
File Sharing Yes 
Version Control No 

CMMS

Asset Tracking Yes 
Calibration Management Yes 
Inventory Control No 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management Yes 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking No 
Document Archiving Yes 
Document Assembly No 
Document Capture Yes 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access Yes 
Optical Character Recognition No 
Print Management No 
Version Control No 

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Inspection

Appointment Management No 
Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management No 
Inventory Control No 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring No 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance Yes 
Purchasing No 
Reminders Yes 
To-Do List Yes 
Vendor Management No 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

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