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Description
Experience seamless management of your vacation properties with everything you need right at your fingertips. This platform streamlines your check-in process digitally, eliminating long lines and crowded waiting areas. Featuring three apps within one cohesive system, the Customer App allows guests to request maintenance directly, complete online check-ins, and access essential news and information about the property right from their smartphones. The Maintenance and Operators App enables operators to receive support requests complete with photos and details, while providing a calendar for facility activities and instant messaging with management. The Structure Application serves as a single interface for multiple properties, facilitating direct communication with customers, managing both internal and external maintenance teams, and offering an appointment calendar for scheduling. Additionally, it provides assistance reporting and analysis, as well as the ability to send push notifications to customers through their app. This is the only integrated system designed to digitize communication and enhance the operational efficiency of your tourist facility, ensuring that all technical assistance requests can be handled promptly through one application. With the convenience of communication available via both iOS and Android apps, your guests can enjoy a hassle-free online check-in experience that eliminates the need to wait in line. Overall, this innovative solution transforms property management, making it easier than ever to provide exceptional service to your visitors.
Description
Overmoon is expanding its portfolio of vacation properties worldwide, beginning in Florida, with the goal of providing vacation homes that are consistently exceptional and trustworthy. Unlike typical property management services or vacation rental platforms, we own each home listed on our site, allowing us to focus intensely on the finer details to guarantee a remarkable experience with every stay. We specifically select homes in desirable locations, avoiding busy streets and questionable neighborhoods, ensuring you are in a place you genuinely want to visit. Forget about cleaning up after your stay; our dedicated team handles all the housekeeping, so you can leave without a second thought. Available 24/7, our staff is always ready to assist with any inquiries or needs you may have during your stay. Our properties are designed to accommodate large gatherings, providing ample space for everyone to enjoy meals and time together. Additionally, all our homes come equipped with fast and dependable Wi-Fi connections as a standard feature. Our expert cleaning teams follow enhanced protocols to maintain the highest standards of cleanliness, thoroughly airing out the homes between guests while the cleaning process is underway. With seamless, contactless check-in and digital door locks, your arrival is simple and hassle-free. Every aspect of your stay is designed to offer comfort and convenience, allowing you to relax and focus on making memories.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OONE
Founded
2018
Country
Italy
Website
oonekey.com
Vendor Details
Company Name
Overmoon
Country
United States
Website
www.overmoon.com
Product Features
Campground Management
Asset Management
No
Check-in / Check-out
Yes
Multi-Location
No
Online Booking
No
Permit Management
No
Point of Sale (POS)
No
Rental Management
Yes
Reservations Management
No
Site Maps
Yes
Utility Billing
Yes
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
Yes
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
Yes
Rate Management
No
Reservations Management
Yes
Restriction Management
No
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
No
Spa
Appointment Management
Yes
Client Management
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Membership Management
No
Online Booking
No
Payroll & Commission
No
Point of Sale (POS)
No
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
Yes
Policy Management
No
Profile Management
No
Reminders
No
Restriction Management
No
Travel Booking
Yes
Travel Planning
No
Vacation Rental
Contact Management
Yes
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
