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features
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support

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Description

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

Description

In today's era of personalization, meeting the expectations of hotel guests has become crucial, and guestext is here to ensure that those expectations are met! With streamlined communication, guestext allows hoteliers to establish a personalized connection with guests even prior to their arrival. By utilizing our opt-in messaging platform, hotels can foster complete guest satisfaction, which is essential for cultivating guest loyalty. The guestext service creates a dynamic two-way mobile connection that enhances communication, leading to an overall improved guest experience. Whether reaching out to individual guests, groups, or all who have opted in, hoteliers can engage with their clientele before, during, and after their stay. This system not only strengthens guest relationships but also drives repeat business, generates additional income, and encourages direct guest feedback. Remarkably, hospitality studies reveal that 78% of guests prefer text messaging for communication! Moreover, text messages boast an impressive 8 to 1 response rate when compared to traditional emails or phone calls, allowing for immediate connectivity with guests. Ultimately, guestext revolutionizes how hotels interact with their patrons, paving the way for exceptional service and unforgettable experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis Yes 
Agilysys Spa Yes 
Book4Time Yes 
Heroku Yes 
Infor CRM Yes 
Message Box Yes 
Opera Yes 
Oracle MICROS POS Yes 
Philips Interoperability Solutions Yes 
Priceline Yes 
SOTI MobiControl Yes 
Salto Yes 
Samsung Messages Yes 
Shopify Yes 
SimpleK Yes 
xnPOS Yes 

Integrations

Agilysys InfoGenesis No 
Agilysys Spa No 
Book4Time No 
Heroku No 
Infor CRM No 
Message Box No 
Opera No 
Oracle MICROS POS No 
Philips Interoperability Solutions No 
Priceline No 
SOTI MobiControl No 
Salto No 
Samsung Messages No 
Shopify No 
SimpleK No 
xnPOS No 

Pricing Details

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OKKAMI

Founded

2016

Country

United States and Thailand

Website

www.okkami.com

Vendor Details

Company Name

guestext

Founded

2011

Country

United States

Website

www.guestext.com

Product Features

Menu

Color-Coding / Upselling Tools Yes 
Digital Signage / Menu Boards No 
Kiosk Menus Yes 
Menu Design Tools Yes 
Menu Item Management Yes 
POS Integration Yes 
Pre-Made Menu Templates Yes 
Printed/Paper Menus No 
QR Code Menus Yes 
Tablet Menus Yes 

Product Features

Alternatives

Alternatives