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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

Description

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis
Agilysys Spa
Alexa Smart Properties
Amazon
Book4Time
Heroku
Infor CRM
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salto
Samsung Messages
Shopify
SimpleK
xnPOS

Integrations

Agilysys InfoGenesis
Agilysys Spa
Alexa Smart Properties
Amazon
Book4Time
Heroku
Infor CRM
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salto
Samsung Messages
Shopify
SimpleK
xnPOS

Pricing Details

$250
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OKKAMI

Founded

2016

Country

United States and Thailand

Website

www.okkami.com

Vendor Details

Company Name

Zenya

Founded

2014

Country

United States

Website

zenya.io

Product Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Alternatives

Alternatives

Trevally Reviews

Trevally

ManualMaster
INTELITY Reviews

INTELITY

Intelity