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features
design
support

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Description

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

Description

Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis Yes 
Agilysys Spa Yes 
Book4Time Yes 
Heroku Yes 
Infor CRM Yes 
Message Box Yes 
Opera Yes 
Oracle MICROS POS Yes 
Philips Interoperability Solutions Yes 
Priceline Yes 
SOTI MobiControl Yes 
Salto Yes 
Samsung Messages Yes 
Shopify Yes 
SimpleK Yes 
xnPOS Yes 

Integrations

Agilysys InfoGenesis No 
Agilysys Spa No 
Book4Time No 
Heroku No 
Infor CRM No 
Message Box No 
Opera No 
Oracle MICROS POS No 
Philips Interoperability Solutions No 
Priceline No 
SOTI MobiControl No 
Salto No 
Samsung Messages No 
Shopify No 
SimpleK No 
xnPOS No 

Pricing Details

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OKKAMI

Founded

2016

Country

United States and Thailand

Website

www.okkami.com

Vendor Details

Company Name

Scarlet Connect

Founded

2022

Country

United States

Website

scarletconnect.com

Product Features

Menu

Color-Coding / Upselling Tools Yes 
Digital Signage / Menu Boards No 
Kiosk Menus Yes 
Menu Design Tools Yes 
Menu Item Management Yes 
POS Integration Yes 
Pre-Made Menu Templates Yes 
Printed/Paper Menus No 
QR Code Menus Yes 
Tablet Menus Yes 

Product Features

Alternatives

Alternatives