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Average Ratings 0 Ratings
Description
OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android.
OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.
Description
Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Agilysys InfoGenesis
Yes
Agilysys Spa
Yes
Book4Time
Yes
Heroku
Yes
Infor CRM
Yes
Message Box
Yes
Opera
Yes
Oracle MICROS POS
Yes
Philips Interoperability Solutions
Yes
Priceline
Yes
Integrations
Agilysys InfoGenesis
No
Agilysys Spa
No
Book4Time
No
Heroku
No
Infor CRM
No
Message Box
No
Opera
No
Oracle MICROS POS
No
Philips Interoperability Solutions
No
Priceline
No
Pricing Details
$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OKKAMI
Founded
2016
Country
United States and Thailand
Website
www.okkami.com
Vendor Details
Company Name
Scarlet Connect
Founded
2022
Country
United States
Website
scarletconnect.com
Product Features
Menu
Color-Coding / Upselling Tools
Yes
Digital Signage / Menu Boards
No
Kiosk Menus
Yes
Menu Design Tools
Yes
Menu Item Management
Yes
POS Integration
Yes
Pre-Made Menu Templates
Yes
Printed/Paper Menus
No
QR Code Menus
Yes
Tablet Menus
Yes