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features
design
support

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Write a Review

Description

O-Track is an innovative mobile application tailored for business owners, offering convenient access to essential information and reports pertaining to all their business outlets right at their fingertips. This app empowers business owners by enabling them to monitor their revenues and operating costs in real-time from any location worldwide using their smartphones. Additionally, it presents an efficient and budget-friendly solution for establishing a personalized Loyalty Program. Merits equips you with all the necessary tools to implement a comprehensive loyalty program, which can be set up in just a few minutes. Furthermore, your customers serve as a valuable resource, providing insights that can enhance your product offerings, improve service quality, and increase the value you deliver. With Merits, you have the capability to manage, analyze, and address customer feedback, transforming complaints into constructive ideas that can drive business performance and enhance customer loyalty. Ultimately, leveraging this feedback can lead to a stronger relationship with your customers and foster long-term success.

Description

Amadeus’s iHotelier Booking Engine 4.0™ effectively transforms visitors into confirmed guests while maximizing the performance of your direct web channel. It provides a streamlined, user-friendly, and responsive experience across various devices, ensuring that direct bookings are both quick and effortless. With interactive message displays and clear calls to action, guests are guided smoothly through the booking process. The platform also enhances guest engagement through targeted merchandising of additional services and upgrades, making the experience more personalized. For users who have abandoned their bookings, iHotelier offers an appealing recapture and re-engagement strategy that simplifies the completion of their reservations. Utilizing an award-winning mobile-first design, it ensures a straightforward and engaging booking experience on Brand.com. The intuitive interactive navigation bar further aids users in effortlessly navigating the booking flow. Additionally, automated form fields and credit card image capture streamline the checkout process, effectively decreasing abandonment rates while enhancing customer satisfaction. Furthermore, the overall approach not only emphasizes efficiency but also prioritizes the guest’s journey, creating a lasting impression that encourages repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* No 
Airbnb Yes 
Amadeus LinkHotel No 
ArpónWin Surfing No 
Booking.com Yes 
Expedia Yes 
Facebook Yes 
IDeaS G3 RMS No 
Infrasys POS No 
KAYAK No 
Maestro PMS No 
O-Impact Yes 
O-Live Yes 
RDPWin No 
Signature Tour Operator No 
Tripadvisor No 
WebRezPro No 
trivago No 

Integrations

5stelle* Yes 
Airbnb No 
Amadeus LinkHotel Yes 
ArpónWin Surfing Yes 
Booking.com No 
Expedia No 
Facebook No 
IDeaS G3 RMS Yes 
Infrasys POS Yes 
KAYAK Yes 
Maestro PMS Yes 
O-Impact No 
O-Live No 
RDPWin Yes 
Signature Tour Operator Yes 
Tripadvisor Yes 
WebRezPro Yes 
trivago Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Omega Software

Founded

1994

Country

Canada

Website

omegapos.com/hotel

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

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