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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.

Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 
Apsis One No 
HubSpot Sales Hub Yes 
Intercom No 
IntraManager No 
Jira No 
Lime CRM No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Microsoft Power Automate No 
Microsoft Power BI No 
Pipedrive No 
Puzzel No 
Slack No 
SuperOffice CRM No 

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 
Apsis One Yes 
HubSpot Sales Hub No 
Intercom Yes 
IntraManager Yes 
Jira Yes 
Lime CRM Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Power Automate Yes 
Microsoft Power BI Yes 
Pipedrive Yes 
Puzzel Yes 
Slack Yes 
SuperOffice CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€137 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Numr CXM

Founded

2019

Country

Canada

Website

www.numrcxm.com

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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