Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.
Description
Zooma is now accessible to any enterprise that engages with customers. This all-in-one software platform is designed for consultants, managers, and administrators within travel-related businesses, as well as any organization focused on customer interactions and sales. It delivers a holistic view of your business operations, equipping you with essential tools to boost efficiency, improve client satisfaction, attract and qualify sales prospects, and ultimately enhance profitability—all within a single program. The platform features data-driven, tailored marketing strategies alongside detailed analysis reports and planning tools. Clients will notice the additional effort you put into understanding their needs, which empowers you to assist them more effectively in achieving their goals. Additionally, you can easily collaborate with your accountant or bookkeeper, while ensuring that staff members have access only to the necessary areas relevant to their roles. With the integration of Bank Feeds, you can effortlessly monitor cash flow, manage bills, and maintain simplicity in usage. This comprehensive approach allows businesses to thrive in a competitive environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Sales Hub
Yes
Salesforce
Yes
Zapier
Yes
Zendesk
Yes
Integrations
Freshdesk
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Sales Hub
No
Salesforce
No
Zapier
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Numr CXM
Founded
2019
Country
Canada
Website
www.numrcxm.com
Vendor Details
Company Name
Zoomaworks
Country
Australia
Website
zoomaworks.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No