Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Numerics is an innovative dashboard application that allows users to create tailored dashboards that reflect their specific business KPIs and metrics. By using Numerics, you can enhance your decision-making process, as it keeps your key figures readily accessible. The app offers an extensive range of pre-made KPI templates, enabling you to quickly design personalized dashboards that suit your needs. With a simple drag-and-drop interface, you can easily arrange widgets to achieve your desired dashboard layout. Specifically crafted for the iPad and iPad Pro, Numerics delivers a comprehensive and visually engaging dashboard experience, allowing you to see the full scope of your data at a glance. You can build dashboards that summarize various aspects of your operations, such as website analytics, social media interactions, project developments, sales processes, customer service metrics, financial accounts, or any other personal or professional KPI, all using its dynamic visualization tools. This flexibility ensures that you can effectively track performance and make informed decisions based on the data that matters most to you.
Description
XorceView's Desktops and Dashboards are specifically crafted to provide both agents and managers with an instant overview of their current performance metrics. Users can focus on specific metrics for enhancing individual agent productivity or aggregate data for a clearer group perspective. Additionally, managers have the capability to delve into detailed reports, analyzing data from the group level down to individual agents. This tool is particularly beneficial for Mobile Agents and Managers, as Spectrum's XorceView software (Source-View) delivers precise reporting that channels essential information straight to an agent or manager's desktop. As a result, both agents and managers gain immediate access to the summary data necessary for boosting their performance. Designed as a lightweight, VPN-compatible desktop client, XorceView effectively integrates agents into the contact center environment. It consolidates data from various sources, empowering remote agents to maintain their efficiency even when working outside the office. The reports are user-friendly, ensuring they occupy just enough space on the Desktop to convey the necessary information without overwhelming the user. Furthermore, with its convenient POP-UP alerting feature, XorceView can operate in a minimized state, swiftly notifying agents or supervisors of any actionable items, thus enhancing real-time responsiveness. This seamless integration of functionality ultimately fosters a more productive working dynamic for all users involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon API Gateway
Yes
Appfigures
Yes
Baremetrics
Yes
Foursquare
Yes
FreeAgent
Yes
GitHub
Yes
Google Calendar
Yes
Instagram
Yes
Jamf Pro
Yes
PayPal
Yes
Integrations
Amazon API Gateway
No
Appfigures
No
Baremetrics
No
Foursquare
No
FreeAgent
No
GitHub
No
Google Calendar
No
Instagram
No
Jamf Pro
No
PayPal
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cynapse
Country
Canada
Website
cynapse.com/numerics/
Vendor Details
Company Name
Spectrum Corporation
Founded
1971
Country
United States
Website
www.specorp.com
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
No
OLAP
No
Private Dashboards
No
Public Dashboards
No
Scorecards
No
Themes
No
Visual Analytics
No
Widgets
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
No
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
No
Scorecards
Yes
Themes
No
Visual Analytics
Yes
Widgets
No