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Description
Numerics is an innovative dashboard application that allows users to create tailored dashboards that reflect their specific business KPIs and metrics. By using Numerics, you can enhance your decision-making process, as it keeps your key figures readily accessible. The app offers an extensive range of pre-made KPI templates, enabling you to quickly design personalized dashboards that suit your needs. With a simple drag-and-drop interface, you can easily arrange widgets to achieve your desired dashboard layout. Specifically crafted for the iPad and iPad Pro, Numerics delivers a comprehensive and visually engaging dashboard experience, allowing you to see the full scope of your data at a glance. You can build dashboards that summarize various aspects of your operations, such as website analytics, social media interactions, project developments, sales processes, customer service metrics, financial accounts, or any other personal or professional KPI, all using its dynamic visualization tools. This flexibility ensures that you can effectively track performance and make informed decisions based on the data that matters most to you.
Description
XorceView's Desktops and Dashboards are specifically crafted to provide both agents and managers with an instant overview of their current performance metrics. Users can focus on specific metrics for enhancing individual agent productivity or aggregate data for a clearer group perspective. Additionally, managers have the capability to delve into detailed reports, analyzing data from the group level down to individual agents. This tool is particularly beneficial for Mobile Agents and Managers, as Spectrum's XorceView software (Source-View) delivers precise reporting that channels essential information straight to an agent or manager's desktop. As a result, both agents and managers gain immediate access to the summary data necessary for boosting their performance. Designed as a lightweight, VPN-compatible desktop client, XorceView effectively integrates agents into the contact center environment. It consolidates data from various sources, empowering remote agents to maintain their efficiency even when working outside the office. The reports are user-friendly, ensuring they occupy just enough space on the Desktop to convey the necessary information without overwhelming the user. Furthermore, with its convenient POP-UP alerting feature, XorceView can operate in a minimized state, swiftly notifying agents or supervisors of any actionable items, thus enhancing real-time responsiveness. This seamless integration of functionality ultimately fosters a more productive working dynamic for all users involved.
API Access
Has API
API Access
Has API
Integrations
Appfigures
Asana
Basecamp
Delighted
Envato Elements
Foursquare
Google Analytics
Google Calendar
Intercom
Jamf Pro
Integrations
Appfigures
Asana
Basecamp
Delighted
Envato Elements
Foursquare
Google Analytics
Google Calendar
Intercom
Jamf Pro
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cynapse
Country
Canada
Website
cynapse.com/numerics/
Vendor Details
Company Name
Spectrum Corporation
Founded
1971
Country
United States
Website
www.specorp.com
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets