Average Ratings 14 Ratings
Average Ratings 0 Ratings
Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Description
Transform every automobile inquiry into profit through WhatsApp, Instagram, and Facebook with Socavi, a comprehensive revenue generation platform designed specifically for car dealerships. This innovative system efficiently gathers vehicle inquiries from these social media channels, provides immediate responses to initial questions, assesses buyer interest and urgency, and fosters ongoing conversations. Moreover, it offers booking links for both test drives and sales calls, seamlessly transitioning to a salesperson when necessary, ensuring that each inquiry evolves from the initial interaction to a successful showroom conversion. With plans beginning at no cost and paid options starting from just $39 per month, Socavi is accessible for dealerships seeking to enhance their sales performance. Embrace this opportunity to streamline your sales process and maximize revenue potential.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
CDK Global
Yes
DealerBuilt
Yes
Dealertrack DMS
Yes
ERA-IGNITE
Yes
Facebook
No
Instagram
No
PBS DMS
Yes
Tekion
Yes
VinSolutions Connect CRM
Yes
WhatsApp
No
Integrations
CDK Global
No
DealerBuilt
No
Dealertrack DMS
No
ERA-IGNITE
No
Facebook
Yes
Instagram
Yes
PBS DMS
No
Tekion
No
VinSolutions Connect CRM
No
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free plan, paid from $39/moCRM
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
Vendor Details
Company Name
Socavi
Founded
2026
Country
India
Website
www.socavi.co
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
