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Average Ratings 0 Ratings

Total
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Description

Nucleo360 is an online HR solution tailored for small and medium-sized enterprises in Spain, integrating labor law adherence and personnel management seamlessly. It offers statutory time tracking (registro horario, RD-ley 8/2019) allowing users to clock in via browser, mobile, or WhatsApp, ensuring full traceability along with one-click reports suitable for the Labor Inspectorate. The platform also features comprehensive leave and absence management with streamlined approval processes and automatic balance calculations. Additionally, it provides document management with digital signatures (OTP) for payslips and contracts, as well as an internal whistleblowing channel that complies with Ley 2/2023, facilitating anonymous reporting with tracking IDs and adherence to legal deadlines. Beyond these features, Nucleo360 supports team, project, and inventory management, along with onboarding and offboarding workflows and a self-service portal for employees. As a fully web-based application, it requires no installation and offers human support in Spanish, with all data securely hosted in Spain to comply with GDPR/LOPDGDD regulations. Users can select from a free Basic plan or opt for paid plans starting at just €1 per user per month. It is important to note that the platform does not include payroll calculation or applicant tracking systems, ensuring transparency in its offerings. Furthermore, the user-friendly interface enhances accessibility for all team members.

Description

Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BeyondTrust Cloud Privilege Broker No 
Sassafras AllSight No 
TeamDynamix PPM No 

Integrations

BeyondTrust Cloud Privilege Broker Yes 
Sassafras AllSight Yes 
TeamDynamix PPM Yes 

Pricing Details

1€ user/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nucleo360

Founded

2022

Country

Spain

Website

nucleo360.com

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/it-service-management-itsm/

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management No 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

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