Average Ratings 0 Ratings
Average Ratings 24 Ratings
Description
Local governments use NovoGov to replace paper, spreadsheets, and disconnected tools with a single web and mobile platform. Public works, code enforcement, permitting, asset, and maintenance teams run their day-to-day work in one place, from opening a work order to closing it out and reporting on the cost.
The mobile apps put the whole system in the field: crews update jobs from any phone or tablet, attach photos and documents, scan barcodes, and record GPS locations as they work. Maintenance is scheduled by time, mileage, or meter, and every job captures labor, parts, and FEMA or grant costs. Built-in GIS integrates with Esri ArcGIS to map assets and activity across your jurisdiction. Residents submit and track service requests through an online portal that keeps the public informed. Founded in 1999, Novo Solutions builds software for US cities, townships, and counties. Schedule a demo for a tailored quote.
Description
Snapfix mobile app makes it easy to submit issues. You can organize your jobs by assigning work orders to the appropriate person, tags and priority. You can also share updates via instant messaging and notifications. To ensure that inspections are conducted in a consistent and legal manner, it is important to schedule periodic tasks using checklists. You can also use the calendar to plan preventive maintenance, which will ensure that valuable assets are up-to-date. The dashboard provides real-time information on all tasks. You can check in on progress and then manage them to completion with a click. When you need to provide audit trails during inspections, all data can be exported to Excel or PDF reporting. Snapfix offers a simple scheduler with a calendar view that allows you to plan and organize recurring tasks.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Agilysys Lodging Management System
No
ArcGIS
Yes
ArcGIS CityEngine
Yes
Cenium
No
Cloudbeds
No
Guestline
No
Hotelogix
No
HubSpot Data Hub
No
INNFINITY
No
IQware
No
Integrations
Agilysys Lodging Management System
Yes
ArcGIS
No
ArcGIS CityEngine
No
Cenium
Yes
Cloudbeds
Yes
Guestline
Yes
Hotelogix
Yes
HubSpot Data Hub
Yes
INNFINITY
Yes
IQware
Yes
Pricing Details
Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.
Free Trial
No
Free Version
No
Pricing Details
$129 per location per month
Packages:
FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days
$129/per location (billed annually)
Features: Unlimited Uses, Up and running in 15mins.
FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days
$129/per location (billed annually)
Features: Unlimited Uses, Up and running in 15mins.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Novo Solutions
Founded
1999
Country
United States
Website
novosolutions.com
Vendor Details
Company Name
Snapfix
Founded
2019
Country
Ireland
Website
www.snapfix.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
No
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
No
Schools
Yes
Space Planning
No
Vendor Management
Yes
Visitor Management
No
Work Order Management
Yes
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
Yes
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
Yes
Document Management
Yes
Equipment Maintenance
Yes
Fixed Asset Management
Yes
Job Costing
Yes
Project Management
No
Service Request Management
Yes
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
Yes
QR Codes
Yes
Reservations
No
Service History
Yes
Building Maintenance
Asset Tracking
Yes
Commercial Properties
Yes
Customer Database
No
Dispatch Management
No
Inventory Management
Yes
Job Costing
No
Job Management
Yes
Maintenance Scheduling
Yes
Residential Properties
No
Routing
No
Scheduling
Yes
Work Order Management
Yes
Cloud Storage
Access Control
No
Archiving & Retention
No
Backup
No
Data Migration
No
Data Synchronization
No
Encryption
Yes
File Sharing
Yes
Version Control
No
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
Yes
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
Yes
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
Yes
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
No
Document Capture
Yes
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
No
Print Management
No
Version Control
No
Equipment Maintenance
Customer Database
No
Dispatch Management
No
Equipment Tracking
Yes
Inventory Control
No
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
No
Work Order Management
Yes
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
No
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
Yes
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
No
Equipment Tracking
Yes
Photos In Reports
Yes
Print on Site
No
Report Templates
Yes
Speech Recognition
No
Subcontractor Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Preventive Maintenance
Condition Monitoring
No
Inspection Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
Yes
Purchasing
No
Reminders
Yes
To-Do List
Yes
Vendor Management
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes