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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NovaTech AMP™ software integrates digital workflows, mobile solutions, data analytics, and automation into a connected worker platform that leverages the Industrial Internet of Things (IIoT) to assist manufacturers in reducing the risks and impacts associated with human error incidents. With decades of expertise in process control, AMP effectively connects plant staff, control systems, and standard operating procedures, ensuring that manual tasks are executed and validated accurately. By merging manual operations with any control system, database, or digital tool, AMP enhances both safety and productivity in manufacturing environments. Mistakes in procedural tasks can lead to significant financial losses, endanger lives, and harm the environment. However, not every task can be automated; intricate operations still require human oversight, and even the most skilled workers are prone to errors. AMP mitigates these risks by providing timely access to the correct procedures for your connected workforce, thereby aiming to uphold safety and efficiency in operations. This proactive approach is invaluable in maintaining a secure and productive work environment.

Description

Utilize ProcedureFlow, a cloud-based knowledge management platform, to convert intricate company operational data and processes into captivating visual maps. By leveraging ProcedureFlow, lengthy 200-page company manuals can be seamlessly transformed into user-friendly management tools, significantly reducing training and mentoring durations while enabling employees to achieve expertise more swiftly. This innovative approach enhances comprehension and retention of crucial information, ultimately fostering a more knowledgeable workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Anterix Yes 
CREDITONLINE Yes 
QEval No 

Integrations

Anterix No 
CREDITONLINE No 
QEval Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NovaTech

Founded

1982

Country

United States

Website

www.novatechautomation.com/products/augmented-manual-procedures

Vendor Details

Company Name

ProcedureFlow

Founded

2015

Country

Canada

Website

procedureflow.com

Product Features

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

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