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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

Description

The Ymonitor Platform provides organizations with the technology, processes, and expertise necessary to excel in IT Operations Management (ITOM). Its components are offered as a managed service through the Sentia Control Center in conjunction with on-site performance specialists. Every implementation of the Ymonitor Platform begins with the essentials component, which is crucial for all customers initiating IT performance monitoring. This component enables monitoring of all applications across various connections, locations, and devices. It serves as a single point of truth that encompasses all layers of IT and business, accessible via desktop, tablet, and mobile. Users can identify data trends, spot anomalies, and link multiple data sources through the API. Alerts are sent via email and SMS, allowing for proactive measures to be taken before any impact is felt by end-users. Additionally, performance data is indexed to assess the quality of IT services effectively. To provide an objective evaluation of application performance, Sentia focuses on measuring from the end-user's perspective, ensuring an accurate reflection of user experience. This comprehensive approach empowers organizations to optimize their IT operations and enhance overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Microsoft Azure No 

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Vendor Details

Company Name

Sentia

Founded

1999

Country

Netherlands

Website

sentia.com/technology/performance-management-software/ymonitor-platform/

Product Features

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Alternatives

Alternatives

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