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Description
Northflow Solutions has a long track record of providing high-quality software and excellent customer service. Our employees have unrivalled industry knowledge and technical expertise.
Our Billing and Customer Care software is designed for the telecom industry and provides world-class tools that can be used to increase operational efficiency, fully monetize services and improve customer experience.
Description
Smart Invoice Pro stands out as an exceptional platform designed to significantly improve customer satisfaction. In a competitive business landscape where retaining customers is crucial, an invoice might not appear to be a key player in this endeavor. However, the adoption of Smart Invoice Pro changes that perception entirely. Boasting remarkable features, this platform provides a delightful experience that leaves customers eagerly anticipating their next invoice. By consolidating multiple invoices, we offer consumers a straightforward and thorough bill that encompasses all services rendered. The billing experience is further enhanced when customers receive a single invoice with a flexible payment option, allowing them to manage their finances more effectively while also nurturing their loyalty to the brand. One of the major challenges customers face is the issue of inaccurate billing, which breeds distrust and often drives them towards competitors who offer more user-friendly billing solutions. We prioritize transparency by ensuring that all bills are presented in a straightforward and easy-to-understand format, thus fostering trust and satisfaction among our customers. Additionally, our commitment to clarity not only alleviates confusion but also strengthens the relationship between the customer and the brand.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Northflow Solutions
Founded
1964
Country
United States
Website
www.northflowsolutions.com
Vendor Details
Company Name
Diksha Technologies
Founded
2000
Country
India
Website
www.smartinvoicepro.com
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
No
Call Monitoring
Yes
Call Volume
No
Caller Identification
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
No
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
No
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
