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Description
Northflow Solutions has a long track record of providing high-quality software and excellent customer service. Our employees have unrivalled industry knowledge and technical expertise.
Our Billing and Customer Care software is designed for the telecom industry and provides world-class tools that can be used to increase operational efficiency, fully monetize services and improve customer experience.
Description
Companies can enhance their cost efficiency, optimize resource usage, and streamline administrative workflows while maintaining high service quality by implementing Pro as an internal optimization tool. This solution empowers individual organizations to achieve greater control, awareness, and equilibrium between their technological expenditures and business needs. Additionally, systematically documenting an organization’s IT service usage establishes a foundation for more efficient accounts payable processes, ensuring that expenses are accurately recorded from the outset. Service providers have the opportunity to integrate ProOpti’s offerings into their software solutions for clients. Pro is vital for service providers aiming to assist their clients in managing technology-related costs and consumption through a centralized purchasing or management model, effectively serving as a platform for clear reporting and valuable insights. Moreover, service integrators can enhance their profitability by utilizing Pro to avoid the pitfalls of over-delivering on services that are not utilized, thereby ensuring better alignment with client needs and expectations. Ultimately, the implementation of such solutions not only promotes efficiency but also fosters a culture of informed decision-making within organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Northflow Solutions
Founded
1964
Country
United States
Website
www.northflowsolutions.com
Vendor Details
Company Name
ProOpti
Founded
1992
Country
Sweden
Website
www.proopti.com/home.aspx
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
No
Supplier Management
Yes
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
Yes
Maintenance Utilities
No
Procurement Management
Yes
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Wireless Expense Management
CRM
No
Custom Rate Plans
Yes
Discount Management
Yes
Metered Billing
Yes
Move / Add / Change Options
Yes
Procurement Management
Yes
Split Billing
Yes
Supports WiFi Hotspots
No
Usage Reporting
Yes
