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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A cloud communications solution empowers businesses to safeguard their future by adapting to the ever-evolving technological landscape. While companies aim to leverage the latest technologies available today, they must also be ready to embrace the swift advancements that lie ahead. This adaptable approach allows businesses to respond to service demands, technological developments, and shifting customer preferences effectively. Cloud communication services provide access to advanced audio and video capabilities that rival those of even the largest competitors in the industry. Utilizing a hosted solution enables organizations to harness modern applications such as virtual audio attendants and Unified Communications, along with an array of integrated services like voice, chat, and data technologies. By adopting cloud communications, companies can enhance customer service, boost employee productivity, and strengthen connections with their clients. In fact, 67% of organizations that utilize such solutions have reported improvements in mobile worker efficiency and quicker resolution of issues, showcasing the tangible benefits of this technology. Ultimately, investing in cloud communications not only addresses current needs but also positions businesses for sustained success in a rapidly changing environment.

Description

Companies can enhance their cost efficiency, optimize resource usage, and streamline administrative workflows while maintaining high service quality by implementing Pro as an internal optimization tool. This solution empowers individual organizations to achieve greater control, awareness, and equilibrium between their technological expenditures and business needs. Additionally, systematically documenting an organization’s IT service usage establishes a foundation for more efficient accounts payable processes, ensuring that expenses are accurately recorded from the outset. Service providers have the opportunity to integrate ProOpti’s offerings into their software solutions for clients. Pro is vital for service providers aiming to assist their clients in managing technology-related costs and consumption through a centralized purchasing or management model, effectively serving as a platform for clear reporting and valuable insights. Moreover, service integrators can enhance their profitability by utilizing Pro to avoid the pitfalls of over-delivering on services that are not utilized, thereby ensuring better alignment with client needs and expectations. Ultimately, the implementation of such solutions not only promotes efficiency but also fosters a culture of informed decision-making within organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Norstar Networks

Country

United States

Website

www.norstar.net/norstar-cloud

Vendor Details

Company Name

ProOpti

Founded

1992

Country

Sweden

Website

www.proopti.com/home.aspx

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management Yes 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management Yes 
Maintenance Utilities No 
Procurement Management Yes 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

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