Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A cloud communications solution empowers businesses to safeguard their future by adapting to the ever-evolving technological landscape. While companies aim to leverage the latest technologies available today, they must also be ready to embrace the swift advancements that lie ahead. This adaptable approach allows businesses to respond to service demands, technological developments, and shifting customer preferences effectively. Cloud communication services provide access to advanced audio and video capabilities that rival those of even the largest competitors in the industry. Utilizing a hosted solution enables organizations to harness modern applications such as virtual audio attendants and Unified Communications, along with an array of integrated services like voice, chat, and data technologies. By adopting cloud communications, companies can enhance customer service, boost employee productivity, and strengthen connections with their clients. In fact, 67% of organizations that utilize such solutions have reported improvements in mobile worker efficiency and quicker resolution of issues, showcasing the tangible benefits of this technology. Ultimately, investing in cloud communications not only addresses current needs but also positions businesses for sustained success in a rapidly changing environment.
Description
Northflow Solutions has a long track record of providing high-quality software and excellent customer service. Our employees have unrivalled industry knowledge and technical expertise.
Our Billing and Customer Care software is designed for the telecom industry and provides world-class tools that can be used to increase operational efficiency, fully monetize services and improve customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Norstar Networks
Country
United States
Website
www.norstar.net/norstar-cloud
Vendor Details
Company Name
Northflow Solutions
Founded
1964
Country
United States
Website
www.northflowsolutions.com
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No